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Frequently Asked Questions
Here you can find comprehensive answers to the most frequently asked questions. In cases where the answer was not found, please contact our technical support. Pay attention to the prepared answers in the form of paragraphs with the necessary information. The answers provided are intended to cover most of the questions grouped in a single place. Our support is always ready to answer your questions, but we recommend that you familiarize yourself with our section before that.
What is Arbis?
International arbitration platform, officially has 5 branches around the world and continues to expand.
Do you keep the personal data of the project participants safe?
Yes, we have taken all possible measures to protect customers' personal information from getting to third parties. We are using the strongest DDoS protection in the industry with 100% up-time guarantee.
How to create a personal account?
The registration process on the website is quite simple. You need to fill out the fields of the registration form, which include the name and nick-name of the user, his email address and password.
Can I create multiple accounts?
Multi-accounts are strictly prohibited.
Where to start investing?
After signing in, please top up your account in any convenient way, then select the available license.
Did you face troubles logging into your account?
Please check the email address and password that you enter. Also, clear your browser cookies and cache.
How to change the email address for an account?
To change Email on your account, you should write to firstname.lastname@example.org from your current Email, to which your account is registered on the arbis platform.
Forgot your password?
If you have forgotten your password, use the password recovery function.
What is the ARBIS trading bot for?
When you buy the ARBIS trading bot, all arbitrage transactions on your account will occur automatically. The cost of the trading bot is 99.99$, and the bot is valid for 3 months. Get a 50% discount on your first bot purchase
Is it necessary to buy a trading bot?
You can use manual trading, the transaction rate is recorded after the order is created.
Are there financial risks during arbitrage transactions?
The Arbis platform assumes all risks, the transaction rate is always recorded after the order is created.
Do you charge a transaction fee?
No, both deposit and withdrawal of funds are carried out without any fees, except for those provided by payment systems. Payment Processors charge some fees for sending or reciving funds we have no control on it .
I have repeatedly lost money on investments, can I trust your company?
Customer trust and deposit protection are guaranteed by the creation of a reserve fund, which under adverse circumstances will become a source of fulfillment of our financial obligations.
How long does it take to receive money from the wallet to my deposit?
Receiving payments up to 72 working hours.
What is the minimum and maximum amount for withdrawal?
Minimum amount for withdrawal 5 USDT 0.01 ETH, 0.0002 BTC, 0.01 BNB
Why can't I withdraw money to my wallet?
Check if your account is set for withdrawal.
When can I withdraw funds?
Withdrawals are available everyday.
Can I get referral profit without having a deposit?
No, marketing will only be open with a minimum deposit.
What types of affiliate programs can you offer?
Currently, the main affiliate program is Binary Marketing at a rate of 8-12% depending on your license level. Also, you will receive up to 7 levels from the sale of trading bots and licenses. Shortly, the number of affiliate programs will be increased.
Are there any restrictions on binary marketing?
On the minimum license, the maximum binary bonus is USD 2,000 per week. On the maximum license, the binary bonus is USD 200,000 per week.
What is a Quick Start bonus?
Get 500 USDT on your trading account by fulfilling simple conditions within 30 days of registration.
Ranks & Bonuses
All information about ranks and bonuses is available in the presentation in your personal account.
When the binary pairs activated?
Binary pairs are activated every Monday.
What if I didn't find an answer to my question?
Contact our support team.